"The Rise, Fall and Rise of Knowledge Management" by Kazimi, Dasgupta, and Natarajan provides a critical, historical retrospective on Knowledge Management (KM), shifting the focus from failed technology-centric initiatives toward integrated, strategic, and human-centric approaches. The paper emphasizes that successful KM requires aligning knowledge-sharing with business goals and maturity models, highlighting the critical roles of culture and leadership over mere IT implementation. Read a related analysis of KM maturity models at ResearchGate .
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